RETURN AND REFUND POLICY
Overview
Your complete satisfaction is our top priority at Sweet Pro Home We offer a comprehensive 30-day Return & Exchange Policy to ensure your peace of mind.
RETURN POLICY DETAILS
- Eligibility: Products must be in their original, unused condition and include proof of purchase.
- Process: For returns, contact us at SweetProHome.com with the subject ‘Returns’, including your order number, name, and return reason.
- Return Address: Please send returns to Above Brands LLC,
Remember to provide a tracking number and a photo of the package for efficient processing. Note that return shipping costs are the responsibility of the customer, unless the item is faulty or incorrectly delivered.
- Refund Process: Upon receipt and inspection of the returned item, we’ll send a confirmation email regarding your refund status. Approved refunds are processed promptly, with the amount credited to your original payment method.
DAMAGED AND FAULTY ITEM
- We offer a full refund for items damaged or faulty on delivery.
- Email us at support@sweetprohome.com with “Damaged Product” in the subject line and include proof of damage.
- Each case is reviewed within 48 hours.
Please obtain proof of postage for your return to safeguard against lost packages. We’re here to assist every step of the way and ensure a smooth and fair return process
Need help?
Contact us at {support@sweetprohome} for questions related to refunds and returns.Sweet pro home